If you're interested in trying to concentrate on anything - be it a conversation with a business associate or friend, a book, school project, or anything else requiring a moderate degree of focus - avoid this particular Starbucks. Otherwise, you will have to suffer the loud HP coffee-clatches, the afternoon throngs of riotous school children (I wasn't aware that the under-12-crowd ditched pizza for lattes these days) and its new permanent fixture: the "creepy" guy sat in the corner staring you down while eating slabs of Jewel deli ham out of a backpack with his bare hands. It may be "fun" for people watching, what with the "Real Houswives" wannabes and occasional Baller dropping in, but for me, sanity trumps the bizarre, and annoying.
(1)
Lee C.
The men's urinal is too low to the ground. You must aim into the water or you'll splash pee all over your kneecaps like I did. Thankfully I was wearing shorts and there wasn't much evidence after the fact. There's other Starbuck's, better urinals and infinitely better coffee at Glencoe Roast just up the road. If there was one hot mom to be seen I'd maybe come again, but alas this was not the case.
(2)
Ronni G.
The Starbucks at Renaissance Place is a good place to meet a friend or get a coffee before or after a movie at the nearby theaters. Staff is friendly and efficient at getting the drinks ready. Not a good location for commuters to visit since it has no drive through, and you are forced to turn north on Greenbay Road when exiting the parking lot.
(4)
Gabriella G.
I love this Starbucks. Between the funny Venezuelan barista and the birthday cake donuts I am in heaven.
(4)
Kathryn M.
Best Starbucks in HP. It's probably the busiest, which (to me) means that it's better than the others. My brothers friend works here and he makes me the best skim chais in the history of skim chais. I love them! It can be difficult to find a table, but who cares? Get your drink to go and wander around uptown HP. You won't be disappointed.
(5)
Liz T.
I come in here often. This is my local Starbucks! They don't know my name yet, but they certainly know my mug. It's the little things that count, right? I second another yelpers review, they do a really nice job the first time to get your order right. I don't have a real complicated order, but I come in with a friend who has some dietary restrictions and they always have her order perfect (which is apparently is rare for her). The only reason why this isn't 5 stars is that there is rarely ever a good place to sit. Starbucks should really consider expanding this location. There is a guy who works here, I think his name is Ed, and he always wears shorts. He always says something fun when I'm in this location. It really appears that he and the staff (for the most part) really enjoy their work.
(4)
Emily S.
This is pretty much your typical starbucks. Staff seemed very friendly and got my cinnamon dulci latte to me very quickly. My only complaint with my extremely brief visit was that I asked for light whipped cream and they gave it a good dousing which I didn't know until I left. Oh well it still tasted great :) I don't see this as a reason not to go back.
(4)
Dr. B A.
This is the worst Starbucks on the north shore. They are rude and very rude to people of color. Hate to say it but awful!!!! I would rather drive to the other location on Deerfield road.
(1)
Drew D.
The staff are friendly and nice, but if you buy the wrong coffee or tea and need to return it you better have a receipt. When you buy something make sure to ask for the receipt! I wasn't given one and had a hard time returning it!
(3)
Elaine M.
The best aspect of this Starbucks is that it is not a drive through! Highland Park has had one drive through Starbucks for years but recently added a second. These are great for that quick cup of Joe on your way into work or to line up in car pool lane but the Renaissance Place location is more of your cozy neighborhood, where "everybody knows your name" location. This location is so popular as a neighborhood hangout that they often run out of seating space. In an effort to make the most of the space that they have there are a lot of hard straight backed chairs. It would be really nice to have more comfortable seating options. While this is by far my favorite local Starbucks, it does have its share of drawbacks including long lines, cramped quarters and an "accident waiting to happen" parking lot.
(3)
Pamela I.
Like the worst Starbucks ever. I always forget and find myself back. And I am always disappointed. Go to the one on Deerfield rd. they are awesome.
(2)
Alec H.
I love Starbucks but I find that this location is lacking the friendly staff that the other locations have. It's still a great place to get a drink but don't expect a warm staff to make you feel at home.
(3)
Valerie W.
Standard, typical Starbucks. Why does this location get 5 stars as a chain overpriced coffee house? SERVICE. I had a gift certificate, so I stopped in on Saturday morning prior to my manicure to grab a coffee. When I go to Starbucks I get a Venti hazelnut latte with skim milk. This is not the same as a "skinny" latte, because a skinny late, in addition to the skim, would have sugar free syrup. I can't consume sugar free things. A lot of people mess this up, or try to correct me when I'm ordering, by saying "oh... you want a SKINNY latte." Close, but not quite. So, anyway, I got up to the register and ordered. The girl taking my order (I don't know if she's technically a barista, because she wasn't making any coffee, just manning the register?) said "okay, no problem. You do want regular syrup?" to which I replied, yes, and thanked her for clarifying. She was also very friendly and smile-y with other customers. A+
(5)
Dave B.
They never have dark roast coffee available! If I want one then I have to wait for 5-10 minutes. The staff tend to treat white people better (WTF!!!)& if you are not white then don't expect great service from these ignorant people. Never going there again!
(1)
Leigh W.
Service here was pretty rude. It was not busy, but the dude behind the register acted all put out. Because I have manners, I said "thank you" when they gave me my drink. I got a "yep" in return. Big pet peeve of mine - either say "you're welcome" or "thank you" back, not "yep." I shouldn't be thanking YOU for being your customer!
(2)
Jennifer L.
I stopped by this location in early June for a pick me up after running a 5K race that's run every year in June in Highland Park. The place was packed with runners, spectators and local residents trying to get their coffee fix. The staff seemed very friendly and efficient. The line looked really long and intimidating at first, but moved quickly and would have moved even faster had a guy not ordered 8 drinks! The location is located in a really cute strip mall in downtown Highland Park and there are some restaurants, a theater and some shops nearby. Great location and would come back if in the area. Also, this is probably the only location where I can see a woman leave her phone, credit card and purse on the table and no one paid any attention to it AT ALL. Not that I recommend that anyone do that. But that tells you a bit about the location and clientele.
(4)
Jessica Y.
I may have come at an awkward time but the barista took what seemed like an eternity to make my drink. There were 3 people working and a total of 4 customers. 2 were seated and not ordering. The barista was nice but talking to her colleague and not really paying attention. By the time I drank the coffee I had already left but the espresso tasted old/like it had been sitting for a while. I will give them the benefit of the doubt but with so many starbucks around this one stood out as ehhh.
(2)
Jody B.
They ruined my Starbucks!!!! I used to love this place until they remodeled it and closed the Port Clinton one. Now, you can't see what you are reading, it's too crowed, and the noise factor is beyond control. I know a lot of people that have stopped going to this one for the same reasons. We all see each other at nearby Starbucks. It's a shame, because the crew here is THE BEST! They have the best manager (Johnny) ever. I'll be back when it's nice enough to sit on the nearby patio.
(2)
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Address :1849 Greenbay Rd
Highland Park, IL, 60035
Tiffany G.
If you're interested in trying to concentrate on anything - be it a conversation with a business associate or friend, a book, school project, or anything else requiring a moderate degree of focus - avoid this particular Starbucks. Otherwise, you will have to suffer the loud HP coffee-clatches, the afternoon throngs of riotous school children (I wasn't aware that the under-12-crowd ditched pizza for lattes these days) and its new permanent fixture: the "creepy" guy sat in the corner staring you down while eating slabs of Jewel deli ham out of a backpack with his bare hands. It may be "fun" for people watching, what with the "Real Houswives" wannabes and occasional Baller dropping in, but for me, sanity trumps the bizarre, and annoying.
(1)Lee C.
The men's urinal is too low to the ground. You must aim into the water or you'll splash pee all over your kneecaps like I did. Thankfully I was wearing shorts and there wasn't much evidence after the fact. There's other Starbuck's, better urinals and infinitely better coffee at Glencoe Roast just up the road. If there was one hot mom to be seen I'd maybe come again, but alas this was not the case.
(2)Ronni G.
The Starbucks at Renaissance Place is a good place to meet a friend or get a coffee before or after a movie at the nearby theaters. Staff is friendly and efficient at getting the drinks ready. Not a good location for commuters to visit since it has no drive through, and you are forced to turn north on Greenbay Road when exiting the parking lot.
(4)Gabriella G.
I love this Starbucks. Between the funny Venezuelan barista and the birthday cake donuts I am in heaven.
(4)Kathryn M.
Best Starbucks in HP. It's probably the busiest, which (to me) means that it's better than the others. My brothers friend works here and he makes me the best skim chais in the history of skim chais. I love them! It can be difficult to find a table, but who cares? Get your drink to go and wander around uptown HP. You won't be disappointed.
(5)Liz T.
I come in here often. This is my local Starbucks! They don't know my name yet, but they certainly know my mug. It's the little things that count, right? I second another yelpers review, they do a really nice job the first time to get your order right. I don't have a real complicated order, but I come in with a friend who has some dietary restrictions and they always have her order perfect (which is apparently is rare for her). The only reason why this isn't 5 stars is that there is rarely ever a good place to sit. Starbucks should really consider expanding this location. There is a guy who works here, I think his name is Ed, and he always wears shorts. He always says something fun when I'm in this location. It really appears that he and the staff (for the most part) really enjoy their work.
(4)Emily S.
This is pretty much your typical starbucks. Staff seemed very friendly and got my cinnamon dulci latte to me very quickly. My only complaint with my extremely brief visit was that I asked for light whipped cream and they gave it a good dousing which I didn't know until I left. Oh well it still tasted great :) I don't see this as a reason not to go back.
(4)Dr. B A.
This is the worst Starbucks on the north shore. They are rude and very rude to people of color. Hate to say it but awful!!!! I would rather drive to the other location on Deerfield road.
(1)Drew D.
The staff are friendly and nice, but if you buy the wrong coffee or tea and need to return it you better have a receipt. When you buy something make sure to ask for the receipt! I wasn't given one and had a hard time returning it!
(3)Elaine M.
The best aspect of this Starbucks is that it is not a drive through! Highland Park has had one drive through Starbucks for years but recently added a second. These are great for that quick cup of Joe on your way into work or to line up in car pool lane but the Renaissance Place location is more of your cozy neighborhood, where "everybody knows your name" location. This location is so popular as a neighborhood hangout that they often run out of seating space. In an effort to make the most of the space that they have there are a lot of hard straight backed chairs. It would be really nice to have more comfortable seating options. While this is by far my favorite local Starbucks, it does have its share of drawbacks including long lines, cramped quarters and an "accident waiting to happen" parking lot.
(3)Pamela I.
Like the worst Starbucks ever. I always forget and find myself back. And I am always disappointed. Go to the one on Deerfield rd. they are awesome.
(2)Alec H.
I love Starbucks but I find that this location is lacking the friendly staff that the other locations have. It's still a great place to get a drink but don't expect a warm staff to make you feel at home.
(3)Valerie W.
Standard, typical Starbucks. Why does this location get 5 stars as a chain overpriced coffee house? SERVICE. I had a gift certificate, so I stopped in on Saturday morning prior to my manicure to grab a coffee. When I go to Starbucks I get a Venti hazelnut latte with skim milk. This is not the same as a "skinny" latte, because a skinny late, in addition to the skim, would have sugar free syrup. I can't consume sugar free things. A lot of people mess this up, or try to correct me when I'm ordering, by saying "oh... you want a SKINNY latte." Close, but not quite. So, anyway, I got up to the register and ordered. The girl taking my order (I don't know if she's technically a barista, because she wasn't making any coffee, just manning the register?) said "okay, no problem. You do want regular syrup?" to which I replied, yes, and thanked her for clarifying. She was also very friendly and smile-y with other customers. A+
(5)Dave B.
They never have dark roast coffee available! If I want one then I have to wait for 5-10 minutes. The staff tend to treat white people better (WTF!!!)& if you are not white then don't expect great service from these ignorant people. Never going there again!
(1)Leigh W.
Service here was pretty rude. It was not busy, but the dude behind the register acted all put out. Because I have manners, I said "thank you" when they gave me my drink. I got a "yep" in return. Big pet peeve of mine - either say "you're welcome" or "thank you" back, not "yep." I shouldn't be thanking YOU for being your customer!
(2)Jennifer L.
I stopped by this location in early June for a pick me up after running a 5K race that's run every year in June in Highland Park. The place was packed with runners, spectators and local residents trying to get their coffee fix. The staff seemed very friendly and efficient. The line looked really long and intimidating at first, but moved quickly and would have moved even faster had a guy not ordered 8 drinks! The location is located in a really cute strip mall in downtown Highland Park and there are some restaurants, a theater and some shops nearby. Great location and would come back if in the area. Also, this is probably the only location where I can see a woman leave her phone, credit card and purse on the table and no one paid any attention to it AT ALL. Not that I recommend that anyone do that. But that tells you a bit about the location and clientele.
(4)Jessica Y.
I may have come at an awkward time but the barista took what seemed like an eternity to make my drink. There were 3 people working and a total of 4 customers. 2 were seated and not ordering. The barista was nice but talking to her colleague and not really paying attention. By the time I drank the coffee I had already left but the espresso tasted old/like it had been sitting for a while. I will give them the benefit of the doubt but with so many starbucks around this one stood out as ehhh.
(2)Jody B.
They ruined my Starbucks!!!! I used to love this place until they remodeled it and closed the Port Clinton one. Now, you can't see what you are reading, it's too crowed, and the noise factor is beyond control. I know a lot of people that have stopped going to this one for the same reasons. We all see each other at nearby Starbucks. It's a shame, because the crew here is THE BEST! They have the best manager (Johnny) ever. I'll be back when it's nice enough to sit on the nearby patio.
(2)